How much of my time does working with DeCypher take, and what do you expect from me?
Short answer
Onboarding takes the most time, with a few calls and a round of statement uploads. After that, it's mostly quick questions about transactions and your finance calls. In return, we ask you to respond within 5 business days and keep business and personal money separate.
Otavio Mayole, Co-founder, DeCypher FinancialsUpdated
Your time
- Onboarding: an onboarding call, usually two transaction clarification calls, a financial analysis, and uploading the statements we request
- Ongoing: answering occasional questions about transactions, snapping receipts for business purchases of $75 or more, and joining your finance calls
- Tax season: filling out your tax organizer
What we expect
We want to work with cool creators doing cool things, and we hold our clients to a high standard. Our core values:
- Timeliness. Respond on time, the same way we do.
- Consistency. In your business and in your character.
- Transparency. Open books all year, so we can plan.
- Competitive Greatness. You want to be better than other creators, like an athlete.
In practice:
- Reply to requests within 5 business days.
- Keep business and personal money separate.
- Tell us about new accounts, income streams, moves or IRS letters.
- Review your reports and raise questions within 7 business days.
When we're waiting on you, your 60-day guarantee clock pauses. Long or repeated delays can pause our work.